Cancel Invoice

Cancel any invoice that are cancelled by customer.

Direct Link: https://app.meroerp.com/sales/invoices

Method 1: From Invoice list

1. Log in to your MeroERP account.

2. On the left navigation menu, browse to Sales > Manage Invoices.

3. Find the invoice you want to cancel.

4. Make sure the pre condition is met.

   Pre condition:

   1. Shipping Status: Not Shipped / Ready To Ship
   2. No Invoice Returns

5. In that Invoice's Actions Panel, click that invoice and select Cancel.

6. A confirmation popup will appear. In the confirmation pop-up page,enter the reason for Cancellation and Confirm the Cancellation by selecting Proceed.

Method 2: From Invoice Detail page

1. Log in to your MeroERP account.

2. On the left navigation menu, browse to Sales > Manage Invoices.

3. Find the invoice you want to cancel and select that invoice. This will redirect you to Invoice Detail page.

4. Make sure the pre condition is met.

   Pre condition:

   1. Shipping Status: Not Shipped / Ready To Ship
   2. No Invoice Returns

5. In the right button panel, select on Cancel button.

6. A confirmation popup will appear. In the confirmation pop-up page,enter the reason for Cancellation and Confirm the Cancellation by selecting Proceed.